Google Makes Move on AI and Search

by

2–3 minutes

read

Since ChatGPT increased in popularity in late 2022, major search engines have been working to introduce artificial intelligence (AI) features into conversational chat and search results including Bing’s recent updates to their AI Chat interface. 

Despite the significant attention ChatGPT and Bing have garnered as of late, Google still maintains the majority of share in visits among search engines. Recently, Google I/O announced a number of major updates to give a glimpse into how AI will play a role in the search landscape moving forward.    

Bard

Bard was introduced as Google’s conversational chat interface to compete with ChatGPT and Bing Chat. It uses Google’s latest large language model technology, PaLM 2. The new model will allow Bard to:

  • Generate and debug code in over 20 programming languages
  • Produce and interpret images, data tables, and charts
  • Integrate content into Google Docs and Google Maps
  • Cite sources for information and take questions into Google Search

Google also removed the waitlist to access Bard, opening it to 180 countries in English, Japanese, and Korean.

Google Search Experience Updates

Google also announced upcoming updates to the search results with Search Generative Experience (SGE). With SGE, a panel will appear at the top of search results incorporating a combination of relevant information, articles, and follow-up options to drive the user journey. Features of SGE will include:

Topic Snapshots: Provide overviews of topics with links to additional sources and other search features relevant to the search such as maps and business profiles. 

Conversational Mode: Allows users to begin with more detailed searches and follow up with additional questions. As their search evolves, the results will also change to reflect the conversation. 

Vertical Overviews: Provides comprehensive overviews of products in shopping searches using descriptions, reviews, and pricing from the Google Shopping Graph.

Perspectives: Promotes user generated content to answer searches from forums including Reddit and Quora as well as videos from YouTube Shorts and TikTok.

Google also announced that search advertisements will continue to be a part of the new Search Generative Experience, appearing at the top of and within the generated experience results where relevant.  

Potential Impact

As search engines continue to introduce generative AI features, content publishers will want to take note of the effects that they could have on the search landscape:

  • Search behavior will evolve from keyword driven searches to more detailed prompts that are personalized to the user.  
  • Optimizing content for keywords may no longer be sufficient as SGE will accumulate information from various sources. Focus on showing expertise around topics relevant to your site 
  • Traffic for high-level informational searches may see declines as generated answers become more detailed. Sites that benefit from traffic for these terms may need to revisit the searches they are appearing for and determine where they can provide additional value through their content.      

Important Links:

How Phone.com’s Amber Newman Turned Paid Search Into a Precision Marketing Engine

How Phone.com’s Amber Newman Turned Paid Search Into a Precision Marketing Engine

Phone.com offers customers a straightforward alternative to complex and costly VoIP systems. It allows them to set up custom business numbers and manage calls, texts, and videos directly from their personal phones, keeping work and personal communications separate. Amber Newman, Phone.com’s director of marketing, has built a strategy that reflects her company’s simple but powerful…

How Patrick Bradshaw Is Bringing Marketing Into the Deal

How Patrick Bradshaw Is Bringing Marketing Into the Deal

Sales enablement has traditionally focused on preparing reps with content, training, and playbooks before a deal begins. Patrick Bradshaw, Sr. Director of Acquisition and Growth Marketing at Highspot, says that the model is evolving as AI and better data make it possible to support teams up to the end of the sales process. We caught…

The CMO Who Gave Up Sales Pitches to Build Real Relationships

The CMO Who Gave Up Sales Pitches to Build Real Relationships

Chatting with Nathan Burke of 7AI on why relationship-building outperforms traditional B2B marketing Nathan Burke is intentionally doing less of what most B2B marketers are taught to do. As CMO of 7AI, he’s opting out of the usual B2B playbook, the awkward steak dinners with a pitch attached, the conference badge scanning arms race, and…

How UVEye’s Unicorn Drives Trade Show Excitement

How UVEye’s Unicorn Drives Trade Show Excitement

Trade shows are crowded. Competitive. Expensive. Every booth promises innovation. Every brand is trying to stand out to the sea of overwhelmed and tired attendees. For AI-driven vehicle inspection company UVEye, standing out meant not just thinking creatively. It meant creating a unicorn. UVEye calls its technology an “MRI for cars.” It provides AI-driven technology that…

How WalkMe’s Melanie Pasch Humanized the Enterprise AI Adoption Problem with “AI Shame”

How WalkMe’s Melanie Pasch Humanized the Enterprise AI Adoption Problem with “AI Shame”

Ask an executive how many software applications their company uses, and they’ll probably guess 30 or 40. The average organization, according to research by digital adoption platform (DAP) pioneer WalkMe, actually runs about 625 applications. This staggering digital ecosystem is where most tech investments stall, not because the technology is poor, but because employees can’t…

From $200M ARR to Pre-Seed: How Karina Lawrence Rewrites the Marketing Playbook for Early-Stage Startups

From $200M ARR to Pre-Seed: How Karina Lawrence Rewrites the Marketing Playbook for Early-Stage Startups

When you’ve helped scale a developer-focused company from roughly $200M to nearly $250M in ARR, you know what “grown-up” marketing looks like. Today, though, Karina Lawrence is back at the very beginning—leading marketing at Macrovo, a pre-seed, ~10-person startup that blends AI and human expertise to help financial institutions make faster, smarter decisions. It’s a…

B2B Videos You Actually Want to Watch? Meet Jared Evers of Medallia.

B2B Videos You Actually Want to Watch? Meet Jared Evers of Medallia.

For Jared Evers and his small and scrappy content team at Medallia – provider of customer and experience software – if you can’t do something stellar, there’s no sense in doing it at all. For proof, check out how the team is pushing the boundaries of corporate videos with Experience Now, Medallia’s own streaming platform.…

Verisys’ Brian Krenzer on Why Doing Less is the Smartest Q4 Move

Verisys’ Brian Krenzer on Why Doing Less is the Smartest Q4 Move

When Verisys, a healthcare data company focused on compliance and credentialing, set out to close the gap between what’s promised and what’s delivered, marketing became a central force in making that happen. Under the leadership of VP of Marketing Brian Krenzer, the team reoriented around what matters most: delivering a five-star customer experience at every…

How Workable’s Kathleen Schurman Uses Authenticity and AI to Elevate HR Marketing

How Workable’s Kathleen Schurman Uses Authenticity and AI to Elevate HR Marketing

In an age where automation dominates marketing headlines, Kathleen Schurman, Marketing Director at Workable, is proving that authenticity and storytelling still come first. Her team’s success lies in staying true to Workable’s roots—user-friendly software for hiring teams of all sizes—while adopting AI tools that amplify creativity and efficiency. We spoke with Kathleen about moving upmarket,…

How HII’s Jaime Orlando Builds Connection, Culture, and Momentum Inside a Legacy Brand

How HII’s Jaime Orlando Builds Connection, Culture, and Momentum Inside a Legacy Brand

Q: Jaime, for those who might not know HII Mission Technologies, can you give us a quick overview of what your team does? Jaime Orlando Absolutely. HII as a company has an incredible legacy. It’s America’s largest shipbuilder, with more than 135 years of experience. About 75% of HII’s business comes from shipbuilding at our…

CONTACT US
CONTACT US

WE HELP BRANDS OWN WHAT’S NEXT

Our integrated PR and digital campaigns build reputations, drive growth, and shape conversations that define markets. Let’s talk about how we can help you do the same.